College Admission Software for Representatives

bio

After a successful career designing and managing global customer service improvement projects for high-tech firms, government agencies, and educational institutions, I now apply my research and customer-focused skills to help students access and succeed throughout college.

I am passionate about helping others develop their full potential, and have a reputation for responsiveness, efficiency, and providing my clients with a high level of personalized service. Dun and Bradstreet has recognized my work for providing excellent customer service.

Besides consulting with families, I support students who are first in their families to attend college or historically under-represented college students. I have guided students at the Acalanes Union High School District, Berkeley High School, UCSF, Children's Hospital Oakland Research Initiative, YMCA's Y-Scholars Program in Berkeley, and the Oakland Promise program. As a 2018 NACAC Imagine recipient, I developed and hosted career and college planning workshops with an emphasis on affordability.

About Me

The experience of guiding her two children (graduates of UC Santa Barbara and the University of Southern California) inspired Elaine to help other students through the complex college admissions process. Since completing a rigorous certificate program from UC Berkeley in College Admissions and Career Planning, Elaine has been helping families through what can be a stressful process.

As the first in her family to attend college, Elaine is also committed to serving under-resourced students, and has worked with students at the Acalanes Union High School District, Children’s Hospital Oakland Research Institute, UCSF, Oakland Promise, and YMCA's Y-Scholars Program in Berkeley, In 2018, Elaine was awarded an Imagine Grant by the National Association for College Admission Counseling (NACAC) to develop and implement career and affordable college options workshops.

Elaine is a firm believer in remaining current in the ever-changing landscape of college admissions. She actively participates in professional organizations, attends professional conferences, tours colleges, collaborates with industry peers, engages in continuing education, and follows industry trends. Elaine is a member of the Western Association for College Admission Counseling (WACAC), an Associate Member of Independent Educational Consultants Association (IECA), and involved with smaller college advising groups that serve the San Francisco Bay area. Elaine adheres to the Guide to Ethical Practice in College Admission as outlined by the National Association for College Admission Counseling (NACAC).

Elaine’s educational journey is featured in an article on UC Berkeley Extension’s Voices Blog. Professional references are available on LinkedIn. Client references are available at the “Client Testimonials” section of this website.

Elaine holds a MBA degree from San Jose State University, and her professional work has been recognized by Dun and Bradstreet for providing excellent customer service.